Netflix: E-Customer Relationship Management (Ecrm) Case Study
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Netflix: E-Customer Relationship Management (Ecrm) Case Study
With 22 years of experience in the e-business, Netflix is still in the relentless pursuit to perfect their total customer experience. They are famously praised for their recommendation engine because they try their best to predict and satisfy the needs, and want better than their competitors, providing them with a real consumer, and emotional ...
Jul 25, 2021
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