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ibm.com
What Is an SLA (service level agreement)? | IBM
A service level agreement (SLA) is a contract between a service provider and a customer that outlines the terms and expectations of provided service.
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Exporting to new markets has never been easier! Canada has 15 #FreeTrade Agreements (FTAs) covering 51 countries, giving businesses access to 1.5 billion consumers and 61% of global GDP. Canada’s network of FTAs helps businesses diversify by: 💰 Reducing or eliminating tariffs ⚖️ Creating a level playing field with local competitors abroad 🔗 Opening access to global value chains and new partners We help businesses navigate trade rules, connect with new markets, and maximize the benefits of FTAs
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