CRA surpasses call centre target ahead of 100-day deadline
CRA surpasses call centre target ahead of 100-day deadline
7 months ago
cp24.com
CRA call centre service has hit 'rock bottom', according to federal minister
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CRA call centre service has hit 'rock bottom', according to federal mini…
8 months ago
nationalpostStewart Lewis
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CRA call centres gave auditors wrong information as often as 83 per cent of the time: AG
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6 months ago
YahooChristopher Nardi
CRA call centre answers on individual tax questions accurate only 17% of the time: AG report
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CRA call centre answers on individual tax questions accurate …
6 months ago
MSNGlobal News
CRA call centres inaccurate, slow: Auditor General
CRA call centres inaccurate, slow: Auditor General
6 months ago
CityNews
Despite hundreds of millions of dollars of federal funding to improve customer service at the Canada Revenue Agency (CRA), telephone wait times are still sometimes more than two hours. The union that represents CRA employees said the federal government's decision to lay off approximately 1,800 employees has only made the situation worse. | CBC News
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Despite hundreds of millions of dollars of federal funding to impro…
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Morning Rush: Feds give update on CRA call centre wait time
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CRA call centres slow to answer, give inaccurate advice, auditor ge…
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Taxpayers complain of long waits for CRA to fix its errors
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CRA says it has $1.4 billion in uncashed cheques dating back to …
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Global NewsCraig Lord
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Details of CRA's changes to address call centre delays and overall serv…
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Taxpayers complain of long waits for CRA to fix its errors
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