CRM stands for customer relationship management, which is a system for managing all of your company’s interactions with current and potential customers. The goal is simple: improve relationships to grow your business.

Learn about CRM software — what it is, how it works, how it uses AI, and the factors to consider as you choose the right CRM system for your business.

CRM stands for customer relationship management, which is a system for managing all of your company’s interactions with current and potential customers. The goal is simple: improve relationships to grow your business.

A customer relationship management (CRM) system helps manage customer data. It supports sales management, delivers actionable insights, integrates with social media, and facilitates team communication.

A CRM strategy is a plan that businesses use to manage interactions with current and potential customers. It involves using data and technology to improve business relationships, enhance customer service, and increase sales.

Le CRM ou gestion de la relation client (Customer Relationship Management) est une stratégie de gestion des relations et interactions d'une entreprise avec ses clients ou clients potentiels. Un système CRM aide les entreprises à interagir en permanence avec les clients, à rationaliser leurs processus et à améliorer leur rentabilité.

Salesforce is a sales CRM that helps teams sell faster, smarter, and more efficiently. Sales Cloud is part of the #1 AI CRM, which empowers sellers, sales leaders, sales operations — and even partners — with data from any source and built-in trusted AI. With Salesforce, sales organizations can engage buyers, improve productivity, close ...

Customer relationship management (CRM) is a technology for managing all of your company’s interactions with current and potential customers. The goal is simple: improve relationships to grow your business.

Ya sabemos que CRM es la sigla utilizada para "Customer Relationship Management" (Gestión de Relación con los Clientes). Sin embargo, la definición completa de CRM va más allá: se trata de una gestión integrada de ventas, marketing, atención al cliente y todos los puntos de contacto.

At Salesforce, we get the chance to work with amazing customers, and seeing them grow with our CRM helps us grow as well. These examples of successful CRM implementations with Salesforce will inspire your teams across sales, service, marketing, commerce, and IT.