Conferencing software Webex has a number of accessibility features built-in and has worked with Applause to test how well these work Continue Reading ...

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small business CRM software we've tested.

Customer Relationship Management (CRM) helps organizations deliver exceptional customer service and support. Good CRM tools and strategies enable call centers, contact centers, and customer support ...

Digital transformation has become a key driver of change across industries, particularly in how businesses engage with ...

HubSpot reported strong quarterly earnings, outpacing both management's guidance and analyst estimates. It was driven by ...

In his research paper, "Enhancing Customer Relationship Management with Artificial Intelligence," published in the International Journal of Computer Science and Engineering, Gavade conducts a ...

Prioritizing customer satisfaction and keeping the Lifecycle Clock running smoothly is key to thriving in an increasingly ...