So we follow our Incident Management process to restore service quickly and our Post-Incident Review (PIR) Process to learn from failure and become more resilient. That said, life is unpredictable ...

In other words, effective incident management is as much a culture shift as it is a tooling concern. If management incentivizes you to hide your incidents, then that’s what you will do.

Did you know the average cost of IT downtime is over $5,000 per minute? Despite this staggering figure, many organizations ...

The National Institute of Systems and Technology (NIST) Special Publication 800-61 defines incident management as the process of detecting, responding to, and recovering from security incidents. NIST ...

Incident management is one of the more interesting topics to discuss in modern software. For one, it’s driven dramatic and positive culture changes throughout the industry.

With incident management, healthcare organizations can plan for every step of a crisis and have those steps readily available to help minimize confusion and speed up the response process.

Transposit On-Call is simple, adaptive, and can be fully integrated into an organization’s existing incident management process. The platform’s data-centric, ...

Financial institutions are under increasing cyberattack threats using AI and automation. Proactive incident management is ...

Having the right tool to manage incidents in your organization ensures operational resilience and customer success. These are the top 5 incident management solutions in 2023.

The above thoughts on incident management programs are meant to set the stage for why these programs are vital components of your organization’s culture and how leadership’s buy-in impacts the ...