In the fast-evolving digital world of today, companies are using technology to supercharge their customer relationship management (CRM) strategies. With mountin ...

Rather than manually changing a new lead to a new customer, manually inputting their order value, manually sending a ...

AI-driven conversational interfaces, such as chatbots and voice assistants, can simplify this process by allowing users to ...

Learn about Unanet's recent acquisition of Contraqer and what it means to the government contracting industry.

A new offering from Klaviyo is billed as the only customer relationship management platform built for consumer brands, not B2B firms.

Traditionally, supply chains have focused on cost savings and operational efficiency, often measured by metrics like On Time, In Full (OTIF). However, as CEOs increasingly expect supply chains to ...

Marketing automation leader Klaviyo, the company powering smarter digital relationships, has today announced the launch of ...

So pleased to play a part in helping Ogilvy One be back as the champion of creativity in customer experience,' wrote Lawson ...

AI agents change customer interaction rules. They provide 24-hour service, and one way they may help companies interact with ...

The company's 2025 guidance was below market expectations. NICE sees $693-703 million revenue in the first quarter of 2025, ...

SoundHound's high EV/Sales and negative profitability metrics highlight extreme overvaluation, making it a risky investment.

You will always have the end of the year to acquire new customers with timely needs. But that can’t be the dominant source of ...