Hyperquake CEO Colin Crotty, joined by Hyperquake’s Director of Stragetic Growth Marshall Thompson and Microsoft's Director ...

I had the chance to talk to Dan Roche, CMO at Workbooks, about how AI is currently being applied to CRM and which business ...

Through my work with large-scale sales organizations, I've identified several critical shifts that characterize the most successful modern customer engagement strategies. And, more importantly, I've ...

The martech RFP process is long, complex and often flawed. Focus on these key areas to make smarter technology choices. The ...

By embedding CRM functionality into the new Microsoft Outlook, Avid CRM allows businesses to create an all-in-one tool that combines communication, organization, and relationship management in a ...

According to 4.5-star Wedbush Securities analyst Dan Ives, the broader software industry is now set to benefit from the exploding use cases of ...

With many workers choosing to stay at their companies, the passive job seeker market becomes crucial. Here's where CRMs can help.

In 2025, business growth seeks ways to develop its customer relationship management and the processes involved in it.

The real challenge of CRM success isn't choosing the right system, but ensuring your team is trained and supported for ...

The first step in improving customer experience is understanding what your customers truly want. This means going beyond ...

Overlapping and legacy customer management systems lead to time-sucking busywork that could be better spent closing deals ...