Should you go cloud, on-prem, hybrid, or CPaaS? Discover all the signals that indicate a hosted contact center solution is ...

Learn how to enhance contact center CX and level up the customer experience with a few practical changes and the tools you ...

European tech leaders at the Web Summit conference expressed concern over U.S. tech dominance and urged Europe to prioritize ...

The short response to this survey is that traditional IT service desks will become “extinct” in a few years. Almost ...

Next up is Jason England, the Managing Editor of the Tom’s Guide computing team. It was a huge fan of his setup, giving him 9 ...

Phone 15 customers can consider a deal on Flipkart that includes a discount of over Rs 12,000 on last year's model's revised ...

Aside from its supercomfortable desktop, this desk has solid motors, an intuitive assembly process, a few extras to help with cable management, and it features atop-notch collision detection system ...

The Indian patent office warns of fraudsters soliciting money to facilitate IP applications. The office emphasizes that ...