In an era where innovation defines success, cloud technology is empowering businesses to scale and compete effectively, JUSTICE OKAMGBA writesMany years ago, businesses had to invest in expensive ...

In a “2025 B2B Marketing Trends Shaping the Future” report from MarketingProfs, the following trends will continue to shape marketing’s future: Predictive personalization. This involves using ...

CRM magazine presents its seventh annual rundown of the leading companies and hottest trends in customer relationship management.

Since the Agentforce implementation, NightOwl Entertainment has found that up to 85% of customer queries have been successfully handled by their agent.

We recently published a list of 10 Best Stocks to Buy for the Next 3 Months. In this article, we are going to take a look at ...

Verses AI represents an interesting opportunity for short-term traders seeking volatility, and able to assume the loss of 100 ...

AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.

Jefferies analyst Brent Thill maintained a Buy rating on Salesforce (CRM – Research Report) today and set a price target of $375.00. The ...

BI spoke with seven recruiters about the best names to have on your résumé if you work in tech.

In this article, we’ll discuss VoIP, how it works, its benefits, and also five leading VoIP service providers in India to ...

As Salesforce has matured and grown its profits, the stock's valuation has improved significantly. But based on its ...