In today’s fast-paced business environment, finding the right candidate quickly and efficiently has become essential for organisations to stay ahead, writes Fatima Bibi Mohamed, ecosystem leader: ...

In an era where innovation defines success, cloud technology is empowering businesses to scale and compete effectively, JUSTICE OKAMGBA writesMany years ago, businesses had to invest in expensive ...

In a “2025 B2B Marketing Trends Shaping the Future” report from MarketingProfs, the following trends will continue to shape marketing’s future: Predictive personalization. This involves using ...

CRM magazine presents its seventh annual rundown of the leading companies and hottest trends in customer relationship management.

Since the Agentforce implementation, NightOwl Entertainment has found that up to 85% of customer queries have been successfully handled by their agent.

We recently published a list of 10 Best Stocks to Buy for the Next 3 Months. In this article, we are going to take a look at ...

SITA to toughen up its cyber security measures By Kimberly Guest, ITWeb contributorJohannesburg, 31 Mar 2025Traditional security measures are often insufficient to protect its assets, says SITA.

Verses AI represents an interesting opportunity for short-term traders seeking volatility, and able to assume the loss of 100 ...

AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.