If I’m on the phone and call waiting sounds, I ask Party A to wait 15 seconds while ... Am I being rude by hanging up, or is ...

Social Security workers are struggling to keep up as calls and wait times surge, with beneficiaries reaching out to the agency over concerns about their monthly payments. Average call wait times ...

The data available on the Social Security website can give you the information you need to better time a phone call and to steel yourself for long wait times. In March 2025, the average amount of ...