Shoppers complain that Starbucks isn't fancy enough — but they also say it's too expensive. The new CEO, Brian Niccol, is ...

where he plans to add more comfortable furniture and ceramic mugs to encourage people to stay. Two women with paper coffee cups chatted at a table near an airy, new Starbucks in the upscale ...

a free venti skim latte as a gift for his birthday. They used to go to Starbucks daily. But now they gravitate to gourmet coffee shops when they want the “community feel” and superior coffee ...

There’s a scene in Shrek 2 where a giant gingerbread man approaches a branch of Starbucks and rips the white styrofoam cup off the storefront. Terrified, the coffee-drinkers within run screaming ...