Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Agencies can apply artificial intelligence more strategically by ...
SINGAPORE and KUALA LUMPUR, Malaysia, July 31, 2025 /PRNewswire/ -- Activeo, a trusted system integrator in customer experience transformation, today announced the launch of Activeo OneView CSM, a ...
ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, a leading provider of cloud contact center solutions, today announced its selection by a global manufacturer and provider of warehouse solutions for its ...
ServiceNow’s CSM solutions reimagine the customer experience to empower agents and drive fierce customer loyalty With CSM, ServiceNow is the only company that can deliver on both customer engagement ...
ServiceNow Customer Service Management (CSM) recognized for uniquely focusing on “resolution-centric customer service” with a vision to “continually improve CX and ...
SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced its Now Platform ® San Diego release. With ...
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