SAP's Business Data Cloud announcement was one of the most ambitious in the company's history. It also raised a flurry of ...

Running an organization with a single brand identity vis-a-vis one with multiple brand identities are two completely ...

SAP is launching new generative AI innovations and expanding its partnership with American Express. The announcements were made at SAP Concur Fusion, the flagship conference for SAP Concur solutions ...

SER Group, a leading provider of Intelligent Content Automation solutions, is acquiring AFI Solutions, a specialist in the digitalization and optimization of document-centric processes in SAP. With ...

Enterprise resource planning (ERP) is a software that enables organizations to manage and automate their business processes. This software has been widely used for back-office operations, which ...

While finance leaders surveyed currently value customer relationship management tools most, they expect buzzy GenAI to enjoy the highest future investment levels.

Personal customer relationship management (CRM) software helps individual users organize, manage, and track their contacts, schedules, and communications. These platforms possess features like a ...

Last year, the not-for-profit insurer Salesforce’s Financial Services Cloud as its new CRM as part of a raft of transformation measures that also included shifting off its core mainframe.