A new book examines why relationships are in crisis in our technology-infused society—and what can be done about it.

Against this backdrop, this article examines the challenges for U.S. allies such as NATO and Japan and how they should collectively respond to the new US approach to alliance management. The ...

It's crucial to maintain a professional focus and steer clear of topics that can fracture workplace unity. Delivering your ...

Good relationship management is no longer defined by who you know in the bank. It is defined by how well the bank knows you. Banks must rethink, retool, and rewire how they engage with customers.

Everyone has the same amount of time, 24 hours a day, but how we use it varies wildly. Some wake up with a plan and can power ...

At Bounteous, Customer Relationship Management is a True Team Effort Like a team of rowers, Senior Director of Loyalty and CRM Rachel Dorfman and her peers work in tandem to help the company’s ...

This article explores the historical evolution, strategic benefits, and future trends of CRM systems, emphasizing their critical role in business strategy.

Relationship management is a strategy in which an organization maintains an ongoing level of engagement with its audience and supply chain.

Mason Capital Management LLC (“Mason”), a registered investment advisor to funds and accounts holding approximately 2.1% of Grifols S.A. (“Grifols” or ...

Customer relationship management (CRM) software has become a near-vital tool for businesses of all sizes. CRM software can provide several benefits to any business, from organizing contacts to ...

The use of customer relationship management includes the operational tasks that support the relationship marketing strategy.