QuoteIQ, a CRM platform built for mobile and field service businesses, has announced the launch of Route Density, a new ...
Abstract: Cloud computing enables on-demand access to scalable computing resources, fostering agility and cost-effectiveness. However, effective resource allocation strategies are crucial to ensuring ...
Precision in staffing has always been critical in contact centers, though achieving it has never been easy to navigate. Overstaffing drives up labor costs and reduces efficiency, while understaffing ...
Abstract: With the transformation of manufacturing towards intelligence and flexibility, the workshop scheduling problem, as a typical combinatorial optimization problem, is facing increasingly ...
Panelists discuss how polycythemia vera treatment follows a risk-stratified approach, with all patients receiving daily aspirin and phlebotomies to maintain hematocrit below 45%, while high-risk ...
Managing workforce availability efficiently is essential for delivering consistent and high-quality customer service. A well-structured shift planning and scheduling process ensures service ...
How do things work out when people are managed by algorithms, versus actual human beings? Likely, jobs get shredded into microtasks. At this time, algorithmically managed jobs tend to be contract or ...
HBsAg, hepatitis B surface antigen; ALT, alanine aminotransferase; ULN, the upper limit of normal; TDF, tenofovir disoproxil fumarate; HBV, hepatitis B virus; anti-HBs, hepatitis B surface antibody.