Key Points TQM is a great approach for improving quality, customer satisfaction, and process uniformity. Organizations like Ford and Xerox have leveraged TQM to bolster their output and regain lost ...

The wave of procurement transformation continues to bring a welcome transition towards a well-connected world. It would ...

Key Points Lean Six Sigma works well in the public sector, but needs some changes to seamlessly connect with any projects. Developing solid metrics and defining the concepts of value and customers are ...

Great property management isn't just about maintaining buildings. It's about improving lives, protecting investments and ...

Internally, the ego protects us from vulnerable feelings, such as guilt, shame, sadness, and fear. But we don’t need ...

Aspects of the research and practice paradigm known as the diffusion of innovations are applicable to the complex context of health care, for both explanatory and interventionist purposes. This ...

Culture change is hard, but not impossible. It requires navigating hidden social and psychological dynamics—and using levers ...

This publication states the fundamental safety objective and ten associated safety principles, and briefly describes their intent and purpose. The fundamental safety objective — to protect people and ...

Macquarie Asset Management is a pioneer in infrastructure investment and as one of the largest investors in real assets, Macquarie Asset Management’s Real Assets division manages approximately ...