How to scale a practical strategy for managing reviews and brand presence that can apply to 10s of sites or hundreds of ...

Cogeco Communications Inc. ( OTCPK:CGEAF) Q2 2025 Earnings Conference Call April 10, 2025 11:00 AM ET Patrice Ouimet - CFO Frederic Perron - President and CEO ...

Q2 2025 Earnings Conference Call April 10, 2025 11:00 AM ETCompany ParticipantsPatrice Ouimet - CFOFrederic Perron - President ...

Commercial model reshaping (41% of respondents) and readiness of customer facing ... online detailing and minimal positive change for traditional face-to-face interactions. So, whilst we have ...

My internet connection is reliable, and my interactions with customer service have been positive. However, there is some confusion regarding an offer I received about a "bundled for life" rate ...

My interactions with their representatives were positive, and I found the communication ... marking a significant milestone. Their customer service was excellent, deserving of the highest rating ...

With a unified view of customer interactions, an app engagement platform helps businesses ... allowing them to maintain a positive brand reputation. Businesses need to engage with customers in an ...

Close the loop with care. Deborah Bearden trains associates to respond meaningfully to customer feedback—no generic templates ...

GenAI can analyze large sets of data, including every customer interaction, the customers' sentiments before and after interacting with the agents and their actions on the company’s website. Using ...

Guest speakers Albert Early and Earl Mack, of the Toledo Buffalo Soldiers, will be leading the conversation on safety at home and positive interactions with law enforcement out on the roads.