Enabling client success requires more than good intentions. It takes diligent effort and sustained focus to ensure that ...

While today’s AI is more sophisticated than yesterday’s chatbots, the core customer experience challenge remains the same: ...

Toshimitsu Kiji, a market analyst at marketing research company Intage Inc. He says 2025 is shaping up to be challenging for the chocolate market due to factors including consumers purchasing less due ...

Visitors stroll along a street decorated with a big dragon-shaped lantern for the Chinese Lunar New Year celebration which marks the Year of the Snake on the Chinese zodiac in China Town in Yokohama, ...

(The Center Square) – Waukesha County’s proposed sales tax is dead, and the county’s business community is happy to see it go. Waukesha County Executive Paul Farrow told county leaders this week he is ...

Valentine's Day is just over two weeks away. If you enjoy spoiling your friends, family, children or partner with love, now is a great time to do so with a gift and that doesn't have to mean ...

Happy Republic Day 2025 Images: Hawkers selling Indian flags on the eve of Republic Day Jammu, Jan 25 (ANI): India's map illuminated in tri-colours during a Sound and Laser show on the eve of ...

While scanning goods at the checkout, the salesperson began shaking uncontrollably before collapsing. A quick-thinking customer noticed the emergency, immediately administered first aid ...

Welcome back to the “How-to with Happy Returns” video series. In our last video, we explored the power of tracking shopper feedback through Net Promoter Scores (NPS). Today we’re tackling another ...

a customer relationship management platform for businesses. This story was updated because an earlier version included an inaccuracy. Are you on the list? Claim your award here and learn how we ...

Although the series has already established Shinichi Saimori as Miyo's biological father, Naoshi's remark at the end of My Happy Marriage season 2 episode 3 ties an interesting relationship with Miyo.