In global markets, we are seeing niche MVNOs succeed by going deep into customer identity, whether targeting youth, gig ...

The path to a successful online business starts with understanding what your customers need and building every decision ...

OSK Holdings Bhd has gained a fast-track exposure into the motorcycle financing business via its proposed acquisition of ...

Co-founder of Scale AI and founder of Passes, Lucy Guo pivoted from the tech-bro world of artificial intelligence to the 'Hollywood' creator space. But AI has its place in content creation, says Lucy ...

Using the Synpulse8 Wealth Cockpit as a baseline, the KBank Private Banking and Synpulse team delivered a bespoke RM front-end tool to manage the end-to-end Private Banking customer investment journey ...

In the fast-paced world of ecommerce, customer retention is crucial. It's not just about making a sale. It's about building ...

Shopify reports on effective customer acquisition strategies, including pre-launch demand, in-person connections, and ...

The million dollars didn’t materialize, but connections did. Needing work, he took a telemarketing job at a company called ...

After two years of development, Twenty is ready for productive use. The open source CRM has already won many advance praises.

The importance of owning customer relationships has become even more pronounced in the wake of shifting privacy regulations, rising cost of acquisition, and changing consumer expectations.