Ciellos, a leading Microsoft Dynamics 365 ISV Development Center and trusted partner for ISVs and resellers worldwide, has chosen to join Novature Group, marking an important milestone in its ...

The new Teams Phone Extensibility will allow organizations to get the best of their Teams platform by integrating it with ...

at risk of falling through' Microsoft today announced two software agents that automate certain business functions for Dynamics 365, its enterprise resource planning and customer relationship ...

L&T-NxT rolled out Microsoft Dynamics 365 Sales, Marketing ... said Mellacheruvu. And the tech giant has been making efforts to ensure this. “For example, Dynamics 365 for Customer Service ...

Microsoft's forays into artificial intelligence have placed Copilot and Agents as key drivers of business transformation in ...

Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and multiple channels efficiently.

By eliminating the complexity of traditional automation frameworks, this solution enables faster adoption and makes automation more accessible to both business and technical teams alike.

Microsoft announced two new AI sales agents for Microsoft 365 Copilot aimed at transforming revenue operations for businesses. The agents, available in public preview this May, will integrate with ...

based tech giant first plans to ... uses Salesforce by name, alongside Microsoft’s own customer relationship management (CRM) offer Dynamics 365, as an example of software sales representatives ...

Sales Agent and Sales Chat, unveiled Wednesday morning, are designed to work in conjunction with Microsoft’s own Dynamics 365 business applications and with Salesforce, whose CEO, Marc Benioff ...