We believe Pegasystems is well established in the business process management software niche and further benefits from related customer relationship management applications. We expect the firm to ...

By embedding CRM functionality into the new Microsoft Outlook, Avid CRM allows businesses to create an all-in-one tool that combines communication, organization, and relationship management in a ...

We recently published a list of 10 AI News Making Waves on Wall Street. In this article, we are going to take a look at where ...

Salesforce, Inc. (CRM), headquartered in San Francisco, California, offers customer relationship management software that ...

We recently published a list of 15 Best Big Tech Stocks to Buy According to Analysts. In this article, we are going to take a ...

Salesforce, Inc. (NYSE:CRM) is an enterprise software firm that caters to businesses’ customer relation management ... the partnership between OpenAI and Microsoft. This time around, he remarked ...

Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight customer benefits in your ads.

SMBs should appreciate how easy Pipedrive makes it to get started. The CRM integrates with over 400 third-party software packages, so it's easy to align with your existing workflows. You can ...

The importance of good customer service can’t be overstated. Ninety-four percent of customers say that a positive experience made them more likely to purchase again, while 82 percent would recommend a ...

Microsoft’s LinkedIn has been sued by Premium customers who said the business-focused social media platform disclosed their private messages to third parties without permission to train ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

Jan 22 (Reuters) - Microsoft's (MSFT.O), opens new tab LinkedIn has been sued by Premium customers who said the business-focused social media platform disclosed their private messages to third ...