I had the chance to talk to Dan Roche, CMO at Workbooks, about how AI is currently being applied to CRM and which business challenges it may help solve in the future.
Customer relationship management software maker Salesforce (CRM) is cutting 1,000 roles and focusing on hiring more sales ...
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ServiceNow CMO Colin Fleming shares why the company is rebranding themselves as a CRM company in the midst of the rapid and significant impact agentic AI is having on the industry. And also shares a ...
In 2025, business growth seeks ways to develop its customer relationship management and the processes involved in it.