Greencore said strong revenue and volume momentum continued into the second quarter, supported by continued growth with customers and new business won during financial 2024.

It’s long been known that excellent customer service is critical for companies’ bottom lines, and the numbers continue to support that. Research from The Harvard Business Review found that customers ...

Lip-Bu Tan, Intel’s newly appointed CEO, is focused on revitalizing the company by streamlining management and empowering ...

Customers like doing business with companies that not only provide strong services, but help them feel engaged or, at the ...

AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.

Customer preferences must be the compass for innovation, and financial institutions must respond to changing needs and ...