The Top 14 CRM Customer Engagement Center Vendors Worldwide Businesses are changing ... Freshworks has seven main product lines including tools for marketing, sales, customer support, IT support ...

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Shares for the San Francisco-based CRM vendor, which delivers its software by subscription, started at $11 at the opening bell. Salesforce.com originally had set a $7.50 to $8.50 range for its ...

Forrester’s Leggett explains that a major problem with CRM is that vendors have stuffed so many features in their CRM packages that customers are overwhelmed. “I’ve talked to a bunch of ...