The best CRM software for small businesses combines affordability, scalability, and customer management. These are ZDNET's ...

Qualtrics is staking its claim in the competitive enterprise AI landscape with the introduction of Experience Agents at its ...

If you're looking for the best CRM software on the market, we have you covered. These options can help your team manage ...

With its fourth acquisition since its inception, Harbor aims to quickly scale and meet law firms’ demand for data quality services.

Learn what a CRM database is, key features to look for, benefits, and best practices to help you choose and optimize the ...

Klarna's CEO is at it again - it's time for SaaS versus AI agents, round two. Salesforce TDX '25 happened - what did we learn ...

Discover the best personal CRM tools to manage your relationships and boost productivity effortlessly. Compare and explore ...

Nearly every CRM vendor we reviewed has some form of an online community. However, Salesforce’s Trailblazer community is particularly impressive, replete with documentation invaluable for admins. You ...

The company also introduced a new program intended, in part, to help businesses “migrate off legacy CRM vendors,” without citing Salesforce by name in that case. [Update: Salesforce announced ...

Sales Chat provides actionable takeaways from CRM system data, pitch decks, meetings, emails, and the web—so sales reps can spend less time digging and more time selling. Both of these agents, which ...

PCMag has been reviewing solutions from leading and lesser-known vendors for over a decade, so we can help ease your decision-making process. Our Editors' Choice winner, Zoho CRM, is full-featured ...

Salesforce rewrote the book on CRM when it debuted in 1999, and it remains an industry leader today. Salesforce Starter is the company's entry-level tier, aimed squarely at SMBs. It does a great ...