AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.

Your weekly round-up of the questions asked by readers of CIO, Computerworld, CSO, InfoWorld, and Network World sees Smart ...

What bottomline impact will national parks and other public lands suffer from Trump administration policies? That's the ...

As generative AI transforms industries, workers are facing growing uncertainty with widespread job disruptions, uneven ...

In a Fox News interview, Musk claimed DOGE found billions in waste — including a nearly billion-dollar National Park Service ...

"I saw it as one of the best tools that we had to be able to bring in young talent into the U.S. government," said Sen. Andy Kim (D-N.J.).

The cost-cutting strategy of the group, led by billionaire Elon Musk, has played out at more than 30 agencies so far.

With the economy dominating this election campaign, Labor insiders say they can shake voters’ traditional perceptions of the ...

President Trump signed an executive order late Thursday limiting numerous agency employees from unionizing and instructing ...

While officials stressed that the estimates were subject to change, the snapshot suggests how agencies are meeting Trump’s ...

Layton officials say a recycling program aimed at extending the life of the Davis Landfill oversteps the authority of the ...

Readers respond to President Trump’s orders that disrupt the V.A.’s ability to provide care. Also: Saving species; AI and ...