The customer experience (CX) remains a top priority, and it's easy to see why: 94% of consumers report that a positive CX increases their likelihood of making repeat purchases. However, 38% of ...

According to Alan Goodrich, Regional Sales Manager at ERI, wealth managers must put customer-centricity at the core of their ...

While these factors are important, sustained business growth ultimately hinges on customer centricity – putting your customers at the heart of everything you do. In today’s competitive market ...

Intel CEO Lip-Bu Tan highlighted this very principle during his keynote speech at Intel Vision 2025 in Las Vegas. Tan emphasized a renewed focus on customer-centricity and an engineering-first mindset ...