Zendesk’s new Resolution Platform puts customer-centric outcomes first with AI agents, real-time insights, and a smarter ...

Canon V1 camera reboots its point-and-shoot PowerShot camera lineup with the video-centric V1 camera that offers creators a compact and lightweight content-producing powerhouse.

Murugasu, U. and Subbarao, A. (2025) Customizing Customer Experience: A Systematic Review of Digital Personality in Telecommunications. Open Journal of Business and Management, 13, 1449-1479. doi: ...

Customer preferences must be the compass for innovation, and financial institutions must respond to changing needs and ...

Pangilinan-led Manila Electric Company (Meralco) is on a mission to redefine the power distribution and generation landscape through exceptional growth and unwavering commitment to service excellence, ...

A champion of customer-centric strategies that drive value and innovation, Romano will reinforce 6sense’s long-standing commitment to delivering measurable customer outcomes. “Jeff’s ...

[Barcelona, Spain, March 3, 2025] At the Huawei Product & Solution Launch during MWC Barcelona 2025, Cao Ming, Vice President of Huawei and President of Huawei Wireless Solution, launched AI-Centric 5 ...

While many SEO tactics focus on rankings and clicks, customer-centric SEO asserts that the user experience on-site should be the top priority. So, if you’re looking to enhance customer ...

Human Interest, which bills itself as a full-service 401(k) and 403(b) provider that makes it easy and affordable for small and medium-sized businesses to help their employees save for retirement, has ...

There’s a great paradox to customer centricity: most companies cite customer satisfaction as their great motivation. And yet, many customers are feeling unsatisfied with the results and find them “non ...