A new book examines why relationships are in crisis in our technology-infused society—and what can be done about it.

Trust is one of the most essential elements for building and cultivating strong relationships both in business and in our personal lives.

Building customer trust is not just about making a sale — it's about establishing a solid foundation for a long-lasting relationship. When building strong client relationships, trust is the ...

In this blog, we will delve into the reasons why customer relationships matter and explore key strategies to foster long-term connections with clients. Why are customer relationships important? 1.

Running a business is never just about delivering a product people want. While fulfilling needs is important for a business to survive, building positive customer relationships is necessary for an ...

My professional relationships have often made a difference in building various paths to monetary gain. Customer value management is one way to enhance and expand your professional relationships.

To improve retention rates, it is important to go beyond initial standard customer service by proactively building strong relationships. Here are five tips to get started.