Embedded in the CARE pillar of our strategic plan, we aim to become number one in customer satisfaction for our products and ...

It’s long been known that excellent customer service is critical for companies’ bottom lines, and the numbers continue to support that. Research from The Harvard Business Review found that customers ...

Intel CEO Lip-Bu Tan, speaking to a broad tech ecosystem on Monday at Intel Vision 2025, shared insight into his approach to ...

Every business is dealing with unprecedented shifts in how people shop, plus inconsistency in the market and supply chain.

Gen Z in particular uses the app’s shopping feature the most and increasingly trusts influencers, according to a report by Partner Centric of American consumers under 60.

The future of insurance belongs to companies that recognize claims are not just payouts—they are moments of truth that define ...

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Pangilinan-led Manila Electric Company (Meralco) is on a mission to redefine the power distribution and generation landscape through exceptional growth and unwavering commitment to service excellence, ...

In an AI-centric setup, data is the foundation of every decision. Businesses gather vast amounts of data from customer interactions, market trends and operational processes—but collecting data ...

Update: The deceased have been identified as Douglas Courtney, 62, and Shannon Courtney, 57, of Shawnee. Two people died in a car crash on a Johnson County highway Wednesday, police said.

A champion of customer-centric strategies that drive value and innovation, Romano will reinforce 6sense’s long-standing commitment to delivering measurable customer outcomes. “Jeff’s ...