RosarioSIS is "free" software released under the GNU General Public License version 2. Your contributions are welcome. RosarioSIS has been designed to address the most important needs of ...

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small business CRM software we've tested.

The importance of good customer service can’t be overstated. Ninety-four percent of customers say that a positive experience made them more likely to purchase again, while 82 percent would recommend a ...

A proper and clearly defined management structure is something every successful business needs. However, entrepreneurs may find creating and implementing one isn’t an easy task. Henry Mintzberg, a ...

The third big group of structured data besides products and transactions is customer data. The Customer Management Framework (CMF) for Pimcore adds new functionality for customer data management, ...

This is a free, impartial service for energy consumers. It will investigate customer complaints and its decision is binding, so EDF would have to pay up if it found in the customer’s favour.

You can also write to Complaints Management Team ... you can escalate the complaint by contacting the Customer Services Director’s team via [email protected].

Roy Keane has been encouraged to return to management (Picture: Getty Images) Jaap Stam wants his former Manchester United teammate Roy Keane to return to management and has offered his services ...

In one of its most blistering criticisms of the tax authority’s customer service record ... five years to recruit 5,000 additional compliance staff and fund 1,800 debt management staff. HMRC also ...

Goldman Sachs on Tuesday announced a series of leadership appointments, expanding the size of its management committee and elevating several executives to its top ranks. The management committee ...

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The shift to Microsoft 365 as a service prompted our IT managers to rethink their approach to change management. [Editor’s note: This content was written to highlight a particular event or moment in ...