Cloud-based customer service company Zendesk today announced a five-year strategic collaboration agreement with AWS in order ... by improving customer experience, businesses can remain competitive ...

As 2025 unfolds, enterprises that embrace data as a strategic asset will lead the way in redefining digital transformation. The future belongs to those who can harness the power of cloud and AI to ...

NEW YORK, March 17, 2025--(BUSINESS WIRE)--Afiniti, Inc., a global customer experience and artificial ... on Amazon Web Services (AWS). Amazon Connect customers can now leverage the power of ...

From layoffs and slow sales growth to AI innovation and entering new markets, here are the top 10 most important AWS news ... transform and improve virtually every customer experience, and will ...

The collaboration combines Adobe's expertise in Customer Experience Orchestration with AWS's advanced cloud services. Building on the availability of Adobe Experience Platform (AEP) on AWS ...