What’s the difference between CRM and FSM? Learn how CRM manages customer relationships while FSM optimizes field service operations.

The best CRM software for small businesses combines affordability, scalability, and customer management. These are ZDNET's ...

CRM is a brilliant way to boost your business, connect with customers, and generally make life easier. But let's be honest, ...

A key achievement in Sudheer’s career has been the deployment of AI technologies that have drastically improved efficiency in ...

Customer Relationship Management (CRM) systems have evolved into essential tools for businesses, storing vast amounts of sensitive customer data. In his researc ...

Product executives from SugarCRM and Freshworks explain how generative AI is reshaping CRM by enhancing productivity, ...

But the other nine platforms tested—many of which sit proudly in our roundup of the best CRM software—gave Zoho CRM a run for its money. Read on to learn more about simple CRMs and which may ...

Enterprise CRM software is a customer relationship management platform specifically designed for midsize to large organizations that need a solution that can handle the bandwidth of a large-volume ...

Commissions do not affect our editors' opinions or evaluations. Customer relationship management (CRM) software can help businesses in numerous fields streamline customer interactions, improve ...

Editorial Guidelines. We’ve conducted countless hours of research and testing over the years to help you find the best CRM software on the market today, so you can grow your business with confidence.