Barely two months into the scanners' initial deployment at real-world Hertz facilities, there's already a problem.

Hertz said it is rolling out the AI scanners at airports nationwide. At least one renter is taking issue with the technology.

A customer faced a surprise bill for an almost imperceptible mark on the returned car’s quarter panel detected by Hertz’s ...

Hertz has also drawn past customer criticism for its practices. In 2022, the rental car company faced claims that it falsely ...

One customer was charged $440 for a scuff on his rental's wheel. But talking to a human employee about it wasn't easy, and he ...

Hertz rental customers, particularly at its Atlanta airport location, where the company has rolled out a cutting-edge artificial intelligence.

Just a few months after Hertz announced the launch of artificial intelligence for vehicle inspections, the car rental company ...

The rental car company's AI-based scanners are being rolled out across the U.S., but a report suggests they could add extra fees to the inspection process.

Hertz uses a new AI scanner that automatically detects any scratches, dents or damages. The new technology has worked out ...

Hertz's new AI damage scanners are now live, but watch out! A new report reveals how this tech could lead to unexpected fees ...

Hertz Car Sales has a one-year-old Cadillac Escalade Premium Luxury SUV for sale with around 20,000 miles on the clock and ...