A customer faced a surprise bill for an almost imperceptible mark on the returned car’s quarter panel detected by Hertz’s ...

Barely two months into the scanners' initial deployment at real-world Hertz facilities, there's already a problem.

Hertz has also drawn past customer criticism for its practices. In 2022, the rental car company faced claims that it falsely ...

Hertz said it is rolling out the AI scanners at airports nationwide. At least one renter is taking issue with the technology.

One customer was charged $440 for a scuff on his rental's wheel. But talking to a human employee about it wasn't easy, and he ...

Just a few months after Hertz announced the launch of artificial intelligence for vehicle inspections, the car rental company ...

The owner bought the car in 1976 and paid over $500 for paint job labor only; a broken leaf spring and a seized water pump ...

Hertz's new AI damage scanners are now live, but watch out! A new report reveals how this tech could lead to unexpected fees ...

Hertz uses a new AI scanner that automatically detects any scratches, dents or damages. The new technology has worked out ...

Hertz Car Sales has a one-year-old Cadillac Escalade Premium Luxury SUV for sale with around 20,000 miles on the clock and ...

Hertz recently started implementing an AI–driven vehicle scanner that scans cars before and after rentals to check for damage ...

The rental car company's AI-based scanners are being rolled out across the U.S., but a report suggests they could add extra fees to the inspection process.