SalesHood Celebrates Gartner Recognition SalesHood Recognized in the 2025 Gartner Market Guide For Digital Sales Room Digital ...

Salesforce, Oracle and ServiceNow are just a few of the 14 vendors who made Gartner’s 2019 Magic Quadrant for the CRM Customer Engagement Center. The Top 14 CRM Customer Engagement Center ...

Agentic AI's potential for improving customer satisfaction and streamlining workflows is bolstering its appeal in customer ...

Inside the Gartner 2021 Magic Quadrant for the CRM Customer Engagement Center report you’ll find an unbiased, third-party evaluation of vendors providing customer service and support applications. You ...

We believe Gartner's recognition underscores Oracle's reliable delivery of innovative capabilities that help customers reduce friction across the customer service lifecycle and deliver outstanding ...

Worldwide spending on IT—from software and services to devices and data center systems—will hit $4.7 trillion in 2023 and then reach $5.1 trillion by 2024, Gartner reports. Here’s the top ...

“There is a transformation in customer behavior and a reset in their expectations with genAI continuing to reshape the customer service landscape,” says Daniel O’Sullivan, senior director analyst in ...