Two Oracle data security breaches have been reported in the past week, and the database goliath not only remains reluctant to ...

Most providers offer customers the option to bundle their home internet with TV or mobile service. But is this really worth ...

Today, technology is very rapid and technology you will see even businesses and individuals against their process to find out any innovative way for simplifying their work and maximizing efficiency.

Planning will determine how effectively AI agents are incorporated to streamline agency processes and systems, government ...

We assign a Medium Morningstar Uncertainty Rating to Rollins. Given the necessity of its services, Rollins grew revenue an average of 8% during the global financial crisis, the industrial slowdown of ...

Ring founder Jamie Siminoff inspires the transmission and distribution workforce in his keynote address at DISTRIBUTECH in ...

Automation speeds up processes, but human interaction remains vital in customer service. Here’s how to balance both for ...

Using Hanlon’s Razor and maintaining empathy in customer service takes a little practice. It helps having a mentor like Bob ...

Production or manufacturing overhead covers indirect expenses incurred while producing the company’s product or service. Examples include rent and property taxes, salaries for supervisors ...

We’ve seen great examples of how generative AI can automate content creation, ensuring there’s fresh and engaging materials ready to go. It personalizes customer experiences by crunching the numbers, ...

As we begin the new year in 2025, it’s paramount for companies to get an accurate assessment of exactly where they stand with the customer base that patronizes their products and/or service lines.