While business-to-business (B2B) and business-to-consumer (B2C) sales models share similarities in their focus on customer ...

TrueDialog for MS 365 is the only enterprise-grade SMS platform fully embedded in Microsoft 365. It delivers unified ...

By Neeraj Maurya / April 8, 2025 Cynoteck is proud to announce our participation as a Premium Exhibitor at Seamless Middle ...

Jeff Comstock is the Corporate Vice President of Dynamics 365 Customer Service at Microsoft. He leads the global product teams delivering Microsoft's all-in-one digital contact center, which includes ...

Microsoft Dynamics 365 includes applications to manage finance, supply chain, sales, and customer relationships, designed to unify business data, improve efficiency, and simplify decision-making. The ...

Not quite sure which finger, exactly, is the engagement ring finger? For a lot of people, it’s not top of mind—or top of hand—during the whole proposal process: after all, your loved one got ...

Celebrations are in order for a French noble family as Princess Hélène of Orléans has announced her engagement to her Portuguese beau. Francisco Sottomayor Quinta, a pilot who works for the ...

Now you’re on hold with customer support, listening to the worst hold music known to man, wondering if you should return the thing and move to a remote cabin in the woods. This customer ...