Companies are increasingly routing customers to chatbots. New research looks into whether customers prefer human or chatbots ...

The value comes from clarity, collaboration and meeting clients where they already feel confident. That’s not just good AI ...

A market research company’s research shows that getting the gear to host a pool party costs less than it has in years.

The post Entitled Shopper Thought They Could Bully A Retail Worker, But They Were Silenced By A Perfectly Delivered Comeback ...

Tucked away in the rolling hills of Lancaster County, where the clip-clop of horse hooves provides the soundtrack to daily life, Fashion Cents Consignment in Strasburg has become the worst-kept secret ...

For the past couple of years, Amazon.com Inc. has recalibrated its Prime Day shopping events to entice cautious consumers and play defense against stiffer competition from the likes of Walmart Inc., ...

Retail giants Amazon and Home Depot are responding to a 31-day boycott of the companies, slated to begin today. The effort, led by the nonpartisan organization, People's Union USA, alleges that these ...

Kevin Walsh, owner of Little Rock, Arkansas, design firm and showroom Bear Hill Interiors, talks about keeping his team’s ...

What is the world coming to when $5 deodorant and $1 poop bags are behind lock and key to prevent theft? NJ consumers are ...

Behind the scenes, however, lies a growing risk that few want to talk about: third-party access. The partnerships driving ...

Today’s consumers – whether at home or on the go – are bombarded with messaging across countless channels. For print ...