Cookbook author Will Coleman shares his 5 essential grocery shopping tips in an exclusive interview with Food & Wine. As the ...

Customer returns don’t have to be the Achillies’ heel of retail balance sheets and supply chains. With the right strategy and processes, the practice of products being sent back can create revenue ...

AI bots, able to perform tasks autonomously, have the potential to transform online shopping, completely bypassing traditional online search and promotional tricks aimed at attracting human beings.

Improve customer service levels by aligning inventory with actual demand, reducing the risk of stockouts, minimizing overstocking, and reducing waste. Streamline lifecycle management, especially ...

Visa says that it is collaborating with a mix of tech giants and startups to develop AI-powered shopping experiences that are “more personal, more secure, and more convenient.” ...

Imagine a customer shopping for a product who wants to check if it’s in stock, apply a discount code and explore shipping options for another already posted order — all in one conversation. Most ...

39% used generative AI for online shopping, with 53% planning to do so in 2025. 55% of respondents) use generative AI for conducting research. 47% use it for product recommendations.

Nearly two-thirds (64%) of consumers surveyed believe AI will improve the quality and speed of customer experience over the next two to three years, according to global cloud firm Genesys' latest ...

NVIDIA announced the NVIDIA AI Blueprint for retail shopping assistants, a significant advancement that can transform online and in-store shopping experiences through generative AI technology.

Preparing your customer service (CS) team for the holiday frenzy will make all the difference here, and the best way to do this is to be aware of current consumer trends and adjust your customer ...