Target has implemented a new "10-4" policy to enhance the customer shopping experience. Employees must smile and make eye contact with customers within 10 feet and verbally greet them within 4 feet.

Many people feel that workers who provide exceptional service deserve a good tip. After all, they brought us everything we needed while we ate dinner, were friendly as they drove us to where we needed ...

Wild video shows the moment a spat between two couples over a shopping cart turned to blows inside a Brooklyn Costco — with one injured man falling to the floor in the middle of an aisle. The mayhem ...

Places like thrift outlets and salvage operations can offer some of the deepest discounts available. NBC’s Vicky Nguyen joins TODAY to break down the art of bargain shopping with tips and resources to ...

Brands used to crave customer loyalty. They threw perks like free baggage to repeat airline passengers, along with free upgrades or even bigger discounts. All of it to buy loyalty. But increasingly, ...

This is the moment a customer lost it at a Walmart employee after he refused to touch the customer's watch. Albanese’s response to blistering personal attack struck the right tone Five charged after ...

DEAR ABBY: The grocery store a mile from our house has recently gone through a major expansion and upgrade. I have shopped there my entire life. The store has two points of ingress and egress. I have ...

Ask anyone on team NBC Select about portable Bluetooth speakers and they’re going to talk about the JBL Clip 5. It’s one of the best and one of our favorites, thanks to its portability and unique ...

Germany's iconic department store chain deploys Blue Yonder’s AI-driven demand and replenishment capabilities to strengthen its commitment to quality and convenience ESSEN, Germany & DALLAS--(BUSINESS ...

Walmart is preparing for sweeping changes in the way consumers shop, investigating how to make products appealing not just to human consumers, but also to the AI agents that will one day shop on their ...