AI and smart data help businesses not only improve their service but also build good and meaningful relationships with ...

Telecel Ghana has been recognised for its exceptional commitment to customer service, earning the coveted Customer Service Leader in the Ghanaian Telecommunication Sector honour in the 7th Ghana ...

The path to transformation was not without its challenges, as the project required a seamless transition from an established ...

The Tweed Heads community will soon enjoy an enhanced customer experience while completing NSW Government transactions when the new Tweed Heads Service NSW Centre opens.

The National Retail Federation event in 2024 was all about artificial intelligence. The same can be said for NRF 2025. Click ...

It’s often said that accounting is the language of business—and that language is typically numbers and data. But for some ...