The study found 86% of decision-makers across a wide range of industries agree the phone is the most important outbound ...

All five people on board a small plane that crashed into a residential area in Lancaster County, Pennsylvania, on Sunday survived and were taken to hospitals, authorities said. Conditions for the ...

d3sign / Getty Images Artificial intelligence (AI) tools promise many benefits for small businesses, including increased efficiency, cost savings, better customer service, and growth opportunities.

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

Soon, all businesses will be able to use Meta’s AI to power live, 24/7 customer service that can interact ... AI model to help entrepreneurs and small business owners scale their businesses.

to a customer’s account in a ‘fat finger’ mistake. The employee at Citigroup had meant to credit the account with $280 (£220). Two co-workers even approved the astronomical sum – more tha ...

Tesla has applied for a permit to operate a ride-hailing service in California ... this would not be “unsupervised self-driving’ in customer vehicles like Tesla has been promising since ...

The Federal Civil Service (FCS) has announced the commencement of its logo redesign competition The FCS said the logo redesign is open to all creative Nigerians both within and outside the country ...

Those looking for a small-town artsy getaway in New England this year should head to Connecticut or Vermont, according to USA Today readers. Look inside Nantucket’s new Beachside Hotel ...

The Toronto-based company says the cuts affect "a small percentage of roles in our customer service team," however it declined to clarify how many employees were let go. It says the majority of ...