RingCentral RingCX, for example, is a holistic omnichannel solution, ensuring exceptional customer experiences across all your channels. Customers don’t just contact customer service to find a ...

Roula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter. How many times do you call a customer service help desk before reaching breaking point? I came close when ...

This script creates a Batch job and adds a series of tasks to the job. It also demonstrates how to monitor a job and its tasks. To add many tasks at once, specify the tasks in a JSON file, and pass it ...