Zendesk’s new Resolution Platform puts customer-centric outcomes first with AI agents, real-time insights, and a smarter ...

Voice still reigns supreme as the go-to channel for customer service needs, challenging earlier assumptions about tech ...

Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business and management experts.

In competitive executive job searches, a strong resume is essential. This article will explore the elite world of resume ...

KINGSTON, Jamaica — The Island Traffic Authority (ITA) has resolved printing issues at three of its service hubs which disrupted the issuing of fitness certificates on Wednesday. In a statement ...

Conklin highlighted. “It offers templates, examples and advice on how to craft a resume, as well as a cover letter, as a self-directed service within about 15-minutes.” What’s more ...

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

However, one in ten wants to resume military operations even if it ... from 55 seats in the current poll to 46 seats. The survey's sample size was 601 men and women aged 18 and above, with a ...

After suspending bus service due to winter storm conditions, Metro Transit has said it will resume operations on Wednesday. SouthWest Transit has also resumed operations as MnDOT crews work to ...

The temporarily suspended Indo-Sri Lankan ferry service resumed today with the arrival of the Sivagangai ferry at the Kankesanthurai port from Nagapattinam. The ferry, carrying 83 passengers ...

None of the 70 people on board were injured, and rail authorities moved all passengers to buses to complete their trips. Service has since returned to normal. Several hours later, it happened again in ...