For organizations looking to integrate AI-powered voice assistants, some key questions must be answered to ensure success.

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customer service), and the arrangements themselves (beauty, freshness, longevity, likeness to their online photos). We watched how they aged over time in bright, indirect light and with the use of ...

The importance of good customer service can’t be overstated. Ninety-four percent of customers say that a positive experience made them more likely to purchase again, while 82 percent would recommend a ...

This is a free, impartial service for energy consumers. It will investigate customer complaints and its decision is binding, so EDF would have to pay up if it found in the customer’s favour.

there's no need to trek to your local game shop. Online connections are speedier than ever, which makes it incredibly easy and convenient to buy or rent games from an online video game marketplace.

Anyone who'd rather rent games than purchase them; after all, some new, next-gen titles cost $70. No other service provides what GameFly does, so if you want physical rentals this is your only option.

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

In this guide, we’ll cover all the basics of customer service training, including the types of training that directly impact revenue. We’ll also give you 14 effective training activities to ... agents ...