Vijay Kumar from Bhopal lost Rs 82,000 and his wife Rs 77,000 after calling a fake customer care number on Google. Police are ...

AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.

Forget Elon Musk – a flat battery due to a firmware fault, towing costs, and phantom braking drove this Tesla driver to give ...

I visited 3 NYC Social Security offices and called the 1-800 number to see what it's like to seek customer service after ...

Defense Minister Israel Katz sent a direct message to the Lebanese government on Friday that Lebanon must enfo ...

The Social Security Administration backed off planned cuts to phone services for disabled and some elderly Americans applying ...

Voice still reigns supreme as the go-to channel for customer service needs, challenging earlier assumptions about tech ...

In an ever-changing, and often confusing, political and media environment, AARP is fighting on behalf of our members to ...

At the 2025 State of the City Address, Mayor Patrick M. Keefe Jr. announced the launch of the City of Revere latest customer service tool, Piper! Piper is ...

Toll road scam texts are being sent out across the U.S., but according to McAfee, Indiana is one of the top states receiving them.

One Louisville Reddit user shared what their scam text looked like and it read: "Kentucky Toll Road: This is a reminder ...

Have you received a text message claiming you owe money to the FasTrak toll lane system? I’ve received this text three times ...