Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

Pic of Day: A partial ferry service has resumed between Dublin Port and Holyhead in Wales. Severe disruption in ferry services across the Irish Sea had been caused by Storm Darragh and the Welsh port ...

Social and community service managers' work can take a number of shapes: They might work directly with a specific community, such as the homeless or the seriously ill, and seek to identify ...

an IT service delivery manager can effectively manage IT services in alignment with business and organization objectives. Also, help to ensure high levels of customer satisfaction while driving ...

Customer service representatives work as a liaison between a company or organization and the people who use its products or services. They answer questions, address concerns and complaints ...