Saks Global says it will keep the downtown Dallas Neiman Marcus store open through the end of 2025 after weeks of drama about closing the iconic retail shop.

After implementing the GPTBots AI customer service solution, Company F achieved remarkable improvements in key performance indicators. Average Response Time Reduced by 90%: Response time is now 15 ...

DART’s former mobility management provider says the agency was ‘motivated solely by financial constraints’ during its RFP ...

An exclusive interview with Pfizer’s Wayne Simmons on reshaping customer experience by listening to those interacting with ...

Amid an industry shortage of talent, firm leaders shouldn’t ignore potential future advisors working just down the hall.

Here are 10 ways AI is reshaping customer service and how businesses can overcome the challenges of AI adoption.

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

She took the job at Microsoft after her hiring manager at IBM encouraged her to. Melinda French Gates' life may have been very different if not for a conversation she had with an IBM hiring ...

NEW YORK, NY / ACCESS Newswire / March 4, 2025 / Bronstein, Gewirtz & Grossman, LLC, a nationally recognized law firm, notifies investors that a class action lawsuit has been filed against ICON PLC ...

SAP Cloud Application Programming Model (CAP) sample code project with multitenancy using service manager-created SAP HANA containers for tenant data isolation.

If you are looking for a gadget support center nearby to solve all your device problems, then we have you sorted with this best service center in Surat. Icon Infosys is one of the well-known service ...